Privacy Policy

1. Information We Collect

At Altralink, we collect information to provide better services to our customers. We collect information in the following ways:

Personal Information

• Contact information as provided
• Payment information and billing details
• Service usage data and preferences
• Communication records with customer support

Technical Information

• Device information and network data
• Internet usage patterns and performance metrics
• Location data for service delivery
• Website cookies and analytics data

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and maintaining our services
• Processing billing and payments
• Customer support and service improvements
• Network optimization and troubleshooting
• Marketing and promotional communications (with consent)
• Compliance with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• With service providers who assist in our operations
• When required by law or legal process
• To protect our rights and prevent fraud
• In connection with a business transfer or merger

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and employee training
• Secure data transmission protocols

5. Your Rights

You have the following rights regarding your personal information:

• Access to your personal data
• Correction of inaccurate information
• Deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Data portability where applicable

6. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie settings through your browser preferences.

7. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: